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Country Road | Experiential Fragrance Launch Event

Service

Communications Event

The Concierge Agency is an experiential events agency Sydney brands trust to deliver immersive, high-impact brand activations. For Country Road’s fragrance launch, our team designed and produced an end-to-end experiential event in Sydney that translated the brand’s connection to the Australian landscape into a sensory-driven guest experience.

To launch its new fragrance collection, Country Road partnered with The Concierge Agency to deliver an immersive brand experience in Sydney. Hosted at The Calyx in the Royal Botanic Garden, the event celebrated the brand’s connection to the Australian landscape through scent, design and storytelling.

From the moment guests arrived, the experience was designed to feel intentional and engaging. A mirrored entry installation led guests into the Valley of Mirrored Plinths. Here, each fragrance was displayed individually, allowing guests to explore the collection at their own pace.

This deeper engagement created a stronger emotional connection to the brand. At the centre of the space, a grass island installation showcased the full fragrance range. Flowing moss, florals and reflective surfaces reinforced Country Road’s natural design language.

Importantly, every element was designed to encourage interaction and content capture. Therefore, the experience translated seamlessly across social platforms while remaining refined and considered in person.

Delivered by The Concierge Agency, an experiential events agency Sydney brands trust, the launch reflects our expertise in brand activation services and immersive event production. From concept development to execution, we create experiential moments designed to generate cultural relevance, media attention and meaningful audience connection. Brands looking to work with The Concierge Agency partner with us for strategic, end-to-end event delivery.

Experiential events agency Sydney

Results

5M+

Earned Media Reach

528K+

Earned Media Value

2.8M+

Earned Social Reach
Experiential events agency Sydney
Experiential events agency Sydney
Experiential events agency Sydney

Approach

As a result, the launch generated strong social media engagement and influencer coverage. In turn, this extended the life of the event well beyond the physical space. Guests shared the experience widely across platforms, while media coverage reinforced Country Road’s reputation for thoughtful, modern Australian design. Ultimately, the activation demonstrated how strategic experiential events can build brand awareness, cultural relevance and long-term affinity.

As an experiential events agency in Sydney, The Concierge Agency designs and delivers immersive brand experiences that go beyond traditional event production. We specialise in translating brand strategy into physical environments that encourage interaction, content creation and emotional connection. From luxury product launches to large-scale brand activations, our team partners with leading fashion, beauty and lifestyle brands to create moments that drive awareness, engagement and long-term brand equity.

"Thank you again for such an amazing launch, all the components turned out wonderfully and the customer, store team and head office feedback has been so positive! Thanks for all the partnership, and magic!" Dylan Edwards, Head of Marketing
Experiential events agency Sydney
Experiential events agency Sydney
Experiential events agency Sydney
Experiential events agency Sydney
Experiential events agency Sydney

Behind the scenes

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