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Maseur | Heritage Brand Refresh TVC Campaign

Service

Creative Production

The Concierge Agency is a creative production agency Sydney brands partner with to refresh, reposition and modernise heritage brands. For Maseur, our team delivered a fashion-forward campaign that honoured the brand’s legacy while introducing a new visual direction for contemporary audiences.

The campaign was designed to feel aspirational yet familiar. By balancing modern aesthetics with character-driven storytelling, the creative reframed Maseur as both timeless and fashion-forward.

The production was delivered through a one-day studio shoot using green screen, allowing for high-level VFX in post-production. The Concierge Agency led the creative direction, casting, styling and full production. As a result, the campaign delivered two 15-second TVCs for nationwide linear television, alongside still assets for brand-owned channels and in-store point-of-sale.

Importantly, the use of modern styling and cinematic visuals helped bring new energy to the Sven character. This approach maintained brand familiarity while introducing a refreshed visual language for contemporary audiences.

As the content rolled out across digital, social and retail channels, Maseur gained renewed visibility and relevance. In turn, the campaign strengthened the brand’s market positioning and reconnected with both loyal customers and new audiences. Ultimately, the work honoured Maseur’s history while confidently setting the stage for its next chapter.

Creative production agency delivering TVC and campaign stills

Results

2+

15sec TVCs

7+

Campaign Stills

6+

Month Linear TV & BVOD Airing

Approach

Here’s a polished, integrated rewrite that keeps the case study flowing and adds a high-converting CTA without breaking tone or feeling salesy. It’s clean, confident and Yoast-friendly.


From strategy through to delivery, The Concierge Agency partnered closely with the Maseur team to develop a campaign that balanced playful creativity with purposeful brand storytelling. From the outset, the objective was to refresh the brand while remaining true to its heritage and the iconic Sven character.

During pre-production, the team led creative direction, campaign concept development, styling, casting and location planning. As a result, every visual decision was made to feel contemporary while still honouring Maseur’s legacy.

The shoot captured both still and motion content, with a strong focus on narrative moments designed to perform across social, digital and retail channels. This flexible approach ensured the assets could scale seamlessly across platforms.

Post-production played a key role in bringing the concept to life. Extensive VFX work included compositing Sven into an army of Maseurs marching across the sandal footbed, as well as creating a larger-than-life foot for Sven to massage. Combined with refined sound design and colour grading, the final assets delivered a cohesive campaign that blended humour, heritage and craft.

Services Delivered

Looking to refresh or reposition your brand?

The Concierge Agency is a creative production agency delivering TVCs, campaign content and brand refreshes for fashion and lifestyle brands across Australia.

Enquire now to collaborate with our team.

 

“Our sandals have been iconic with a history of more than 30-years in Australia. The Team have done an amazing job in reimagining and bringing to life the brand and our character with a cheeky and playful tone that is truly distinctive.” Ed Sugiaman – Brand Manager Maseur
Creative production agency delivering TVC and campaign stills
Creative production agency delivering TVC and campaign stills
Creative production agency delivering TVC and campaign stills
Creative production agency delivering TVC and campaign stills

Behind the scenes

Fashion-led brand refresh created by creative production agency

Credits

Creative Direction + Producer: Renee Tappenden
Director + DOP: Charles Grant
1st A/C: Darren Mak
Light Assist: Dylan Mak
Production Assist: Maisie Dunlop
Talent: James Dafferty
VO Artist: Shane Rodrigo
Gaffer: Matt Russell
Gaffer Assist: Beau moulson
Photo Assist: Harry Hayes
H&MU: Vic Anderson
Colourist: Matt Fezz
VFX Supervisor: Scott Johnston
VFX: Null Studios
Sound Design: Thom Pringle
Offline Editor: Grant Van Zutphen

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